Privacy policy
How we handle the information you give us.
Who we are
SwiftAccess Auto is a mobile auto locksmith run by James Klamut, based at 11 Claremont Place, Chinnor, Oxfordshire, OX39 4FX. We are the data controller for personal information collected through this website.
What we collect
When you contact us or use our quote form we collect your name, phone number, location, vehicle registration, details of the service you need and anything else you choose to tell us. If you send photos of your key, we receive those too.
Why we use it
We use your information to respond to your enquiry, give you a quote, arrange and carry out the job, take payment and issue receipts or invoices. Our lawful bases are taking steps at your request before entering a contract, performing that contract, and our legitimate interest in running the business.
Who we share it with
We don't sell your information. We may share it with services that help us run the business, such as our customer management, payment and email providers, and with key and parts suppliers when ordering a key for your vehicle. We may also share it where the law requires.
How long we keep it
We keep enquiry details for as long as needed to deal with your request, and job and payment records for as long as required for tax and accounting purposes.
Your rights
You can ask to see, correct or delete the personal information we hold about you, object to how we use it, or ask us to restrict its use. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website uses only what is needed for it to work and, where shown, embedded Google Maps, which may set its own cookies under Google's privacy policy.
Contact
For any privacy question, email james@swiftaccessauto.co.uk or call 07468 189652.